Unlike hard skills, which can be proven and measured, soft skills are intangible and difficult to quantify. Some examples of soft skills include analytical thinking, verbal and written communication, and leadership.

Research from the Society for Human Resource Management found that employers actually care more about soft skills than they do technical abilities like reading comprehension and mathematics.

One reason soft skills are so revered is that they help facilitate human connections. “Soft skills are key to building relationships, gaining visibility, and creating more opportunities for advancement,” says Kathy Robinson, founder of Boston career-coaching firm TurningPoint.

Team player

Being a team player is a virtue these days and is highly recognised by all the big and small organisations. Any organisation needs its people to work together, with minimum conflict and understand each other. If you cannot work in a team, then you would be of little or no use to the company.

So, invest in team activities like cricket or football to get a better understanding of how to be a good team player and develop this most important of all soft


Adaptability is an important soft skill that can really take you far in your career. With the ever-evolving tech world, you need to be smart and adaptable to learn new things quickly.

Also, in a job, you would need to adapt to a lot of things and situations and you should be ready for them. Things might not always go according to a set plan, and you need to be ready to manoeuvre your way through it or accept it.

Being flexible is important if you want to taste success in the long run.

Critical observation

Why you need it: Data doesn’t mean much if you don’t know how to interpret it. Is there a pattern emerging? What else should you be looking for? Being a critical observer can help make you a better worker all around.

Why employers look for it: Companies need critical thinkers—people who bring a fresh perspective and offer intuitive solutions and ideas to help the company get a leg up on the competition or improve internal processes.

How to gain it: To be a critical observer, you need to be able to analyze information and put it to use. One tactic is to try to identify patterns of behavior at work.  For example, does your boss actually read the weekly sales reports? What was her reaction to bad news in the staff meeting? What’s the best time of day to approach your manager with a question? By observing how people respond to the constant flow of information you can better understand the critical aspects of improving business

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